Feb 28, 04:45 UTC Completed - The scheduled maintenance has been completed.
Feb 28, 03:23 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 03:22 UTC Scheduled - We expect up to 30 minutes of impact throughout the interval related to database maintenance, which may result in degraded availability in APIs and Data Direct.
Investigating Service Degradation
Jun 17, 20:46 UTC Resolved - This incident has been resolved.
Jun 17, 17:11 UTC Investigating - We are addressing service degradation affecting some of our customers.
AWS Degraded Service
Oct 7, 20:56 UTC Resolved - Incident has resolved. We observed minimal impact to Canopy customers.
Oct 7, 20:13 UTC Monitoring - We are monitoring an AWS outage. Our services are expected to be degraded.
Resolved: API Service Degradation
Sep 4, 17:27 UTC Resolved - This incident has been resolved. API responses should be normal now.
Sep 4, 17:15 UTC Investigating - We are addressing service degradation affecting some of our customers. We are seeing intermittent API responses that fail with 500 status codes. It appears that our hosting provider had an issue.
Weekly Deployment - July 16, 2024
Jul 16, 21:30 UTC Completed - The scheduled maintenance has been completed.
Jul 16, 19:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:04 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - July 9, 2024
Jul 9, 20:00 UTC Completed - The scheduled maintenance has been completed.
Jul 9, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 15:49 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - June 25, 2024
Jun 25, 21:30 UTC Completed - The scheduled maintenance has been completed.
Jun 25, 20:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 19:36 UTC Update - We will be undergoing scheduled maintenance during this time.
Weekly Deployment - June 18, 2024
Jun 18, 20:00 UTC Completed - The scheduled maintenance has been completed.
Jun 18, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 17:24 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - June 11, 2024
Jun 11, 20:30 UTC Completed - The scheduled maintenance has been completed.
Jun 11, 19:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:24 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - June 4, 2024
Jun 4, 22:00 UTC Completed - The scheduled maintenance has been completed.
Jun 4, 19:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 18:02 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - May 29, 2024
May 29, 22:00 UTC Completed - The maintenance will take an additional 2 hours due to anticipated fixes.
May 29, 19:59 UTC Scheduled - We will be undergoing scheduled maintenance during this time.
May 29, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Weekly Deployment - May 21, 2024
May 21, 20:00 UTC Completed - The scheduled maintenance has been completed.
May 21, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 18:44 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - May 14, 2024
May 14, 23:00 UTC Completed - The scheduled maintenance has been completed.
May 14, 22:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:46 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - May 7, 2024
May 7, 20:30 UTC Completed - The scheduled maintenance has been completed.
May 7, 19:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:47 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - April 30, 2024
Apr 30, 22:00 UTC Completed - The scheduled maintenance has been completed.
Apr 30, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:44 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - April 23, 2024
Apr 23, 22:30 UTC Completed - The scheduled maintenance has been completed.
Apr 23, 21:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:31 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - April 16, 2024
Apr 16, 20:00 UTC Completed - The scheduled maintenance has been completed.
Apr 16, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:44 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - April 9, 2024
Apr 9, 21:00 UTC Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 18:43 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Investigating Service Degradation
Apr 3, 23:27 UTC Resolved - This incident has been resolved.
Apr 3, 23:05 UTC Investigating - We are addressing service degradation affecting some of our customers.
Weekly Deployment - April 3, 2024
Apr 3, 20:40 UTC Completed - The scheduled maintenance has been completed.
Apr 3, 19:40 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 19:30 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - March 26, 2024
Mar 26, 20:00 UTC Completed - The scheduled maintenance has been completed.
Mar 26, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:44 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - March 19, 2024
Mar 19, 20:00 UTC Completed - The scheduled maintenance has been completed.
Mar 19, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 16:10 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - March 12, 2024
Mar 12, 23:00 UTC Completed - The scheduled maintenance has been completed.
Mar 12, 19:50 UTC Update - The maintenance will take an additional 3 hours due to anticipated fixes.
Mar 12, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Weekly Deployment - March 5, 2024
Mar 5, 20:00 UTC Completed - The scheduled maintenance has been completed.
Mar 5, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:16 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/
Weekly Deployment - February 27, 2024
Feb 27, 19:40 UTC Completed - The scheduled maintenance has been completed.
Feb 27, 18:40 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 18:37 UTC Scheduled - Canopy will be performing routine improvements to our systems. We do not expect any service interruptions or downtime. See Canopy release notes for details: https://releases.canopyservicing.com/