Customer Support Teams

Empower a better borrower experience.

How Canopy helps Customer Support teams

Canopy helps Operations & Support teams create great customer experiences using a suite of automated processes to limit manual work. Our system empowers Customer Support agents to manage clients at scale.

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Remove manual workflow

25bps

Cost to service savings

Make customers feel welcome.

Canopy tailors the look and feel of every user experience to your brand, so your borrowers always feel right at home.

Give responsive support.

Manage borrower requests with ease. Get custom alerts for every account event that matters, along with all of the relevant data you need.

Drive better results with data.

Access detailed borrower activity insights, so you can finetune your services and pinpoint new upsell or engagement opportunities.

CanopyOS

Lighten your workload. Canopy’s custom automations take care of everything from FAQs to payment reminders. So you can focus on going the extra mile for your customers.

Your borrowers are waiting.

For those who want more from their lending products, there’s Canopy. Get started today and never look back.